Privacy policy

Last updated: May 25 , 2018

  1. General information

The confidentiality of your personal data is one of the main concerns of S.C CN2I HOLIDAY INVEST SRL , based in Bucharest as a data operator. This document is intended to inform you about the processing of your personal data, in the context of using the website https://zhotels.ro/ . ( “Site”)

  1. The categories of personal data processed

II.1. If you are a customer of the Site, SC CN2I HOLIDAY INVEST SRL will process your personal data, such as first and last name, telephone, e-mail address, billing address, delivery address, data on how use the Website, for example your behavior / preferences / habits within S.C CN2I HOLIDAY INVEST SRL , as well as any other categories of data that you provide directly in the context of user account creation, in the context of placing an order through the site or in any other manner resulting from the use of the Site.

If, in order to create your user account on the Site, use your Facebook or Google account, SC CN2I HOLIDAY INVEST SRL will process the following public profile data displayed by the respective applications : username, e-mail address.

If you choose to create your user account only before completing the order for a product available on the Site, your email address will be required based on which an account will be automatically created. If you do not complete the order, the e-mail address and the other data provided will not be stored by S.C CN2I HOLIDAY INVEST SRL , and the created account will be deleted automatically.

II.2. If you are a visitor to the Site, SC CN2I HOLIDAY INVEST SRL will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact / questions / section. complaints, to the extent that you contact us in this way.

III. Purposes and grounds for processing

III.1. If you are a customer of the Site, SC CN2I HOLIDAY INVEST SRL processes your personal data as follows:

  • for the performance of the contractual relationship between you and S.C CN2I HOLIDAY INVEST SRL , respectively for taking, validating, sending and invoicing the order placed on the Site, your information on the order status,
  • Basis: The processing of your data for this purpose is based on the contract between you and S.C CN2I HOLIDAY INVEST SRL , defined in the Terms and Conditions . The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out contractual relations between you and S.C CN2I HOLIDAY INVEST SRL .   
  • for the fulfillment of the legal obligations incumbent on S.C CN2I HOLIDAY INVEST SRL in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in archiving.

Basis: The processing of your data for this purpose is required on the basis of legal obligations. Providing your data for this purpose is required. The refusal to provide the data may result in the impossibility of S.C CN2I HOLIDAY INVEST SRL to comply with the legal obligations incumbent on it and therefore in the impossibility to offer you the services through the Site.  

  • for marketing activities , respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by S.C CN2I HOLIDAY INVEST SRL , through the Site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it

You can express your consent for the processing of the data for this purpose by checking the appropriate box from the moment of creating the account, or after creating the account, in the section Information of my account. To unsubscribe from receiving such business communications you can use the option at the end of each email / sms containing business communications. In addition, you can unsubscribe by accessing the My Account Information section.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

  • in order to carry out various analyzes, reports on the functioning of the Website, the development of profiles of consumer preferences , mainly, in order to improve the experience offered on the Site.

Theme: The processing of your data for this purpose is based on the legitimate interest of S.C CN2I HOLIDAY INVEST SRL to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you. 

III.2. If you are a visitor of the Site, SC CN2I HOLIDAY INVEST SRL processes your personal data as follows:

  • for marketing activities , respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by S.C CN2I HOLIDAY INVEST SRL , through the Site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by completing and ticking the appropriate box in the subscription form available on the Newsletter on the Site. To unsubscribe from receiving such business communications you can use the option at the end of each email / sms containing business communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

  • to resolve complaints, complaints and to monitor traffic and improve your experience on the Site.

Theme: The processing of your data for this purpose is based on the legitimate interest of S.C CN2I HOLIDAY INVEST SRL to ensure the correct functioning of the Site, as well as to permanently improve the experience of the visitors of the Site, including by solving various comments, questions or complaints. .  

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

  1. Duration for which we process your data

As a matter of principle, SC CN2I HOLIDAY INVEST SRL will process your personal data as much as necessary to achieve the processing purposes mentioned above.

If you are a client, we will process your data for the entire duration of the contractual reports and subsequently according to the legal obligations that fall under the task of S.C CN2I HOLIDAY INVEST SRL (eg, in the case of financial-accounting supporting documents for which the retention term provided by the law is 10 years from the end of the financial year during which they were drawn up).

In case you are customer and exercise your option to delete the user account by email to gdpr@cn2i-properties.com SC. CN2I PROPERTIES ACCOMMODATION SRL will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the site. In this sense, if you choose to delete your user account, we will no longer send you emails and / or sms of this type. However, we would like to inform you that deleting your account will not have the effect of automatically deleting your personal data. In case you want to stop processing your personal data or if you want to delete the data, you can exercise the rights detailed in point VII below. If you request the deletion of the account, but on that account there is at least one active order, the request for deletion of the account can be registered only after delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of the data for marketing purposes, SC CN2I HOLIDAY INVEST SRL will cease processing your personal data for this purpose, without affecting the processing carried out by S.C CN2I HOLIDAY INVEST SRL based on the consent expressed by you before its withdrawal.

  1. Disclosure of personal data

In order to fulfill the processing purposes, SC CN2I HOLIDAY INVEST SRL may disclose your data to partners, third parties or entities that support S.C CN2I HOLIDAY INVEST SRL in carrying out its activity through the Website (for example courier companies, IT service providers). , or to the central / local public authorities, in the following example cases listed:

  • for the administration of the Site;
  • in the situations in which this communication would be necessary for the awarding of prizes or other facilities to the data subjects, obtained as a result of their participation in various promotional campaigns organized by S.C CN2I HOLIDAY INVEST SRL through the Site;
  • for maintaining, personalizing and improving the Website and the services performed through it;
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  • when the disclosure of personal data is provided by law, etc.
  1. Transfer of personal data

The personal data provided to S.C CN2I HOLIDAY INVEST SRL will not be transferred outside Romania.

VII. User rights

Under the conditions provided by the legislation regarding the processing of personal data, as data subjects, you benefit from the following rights:

  • the right to information, respectively the right to receive details regarding the processing activities performed by S.C CN2I HOLIDAY INVEST SRL , as described in this document;
  • the right of access to data, respectively the right to obtain the confirmation from S.C CN2I HOLIDAY INVEST SRL regarding the processing of personal data, as well as details regarding the processing activities such as the way in which the data are processed, the purpose for which the processing is performed, the recipients or categories of recipients of the data, etc;
  • the right to rectification, respectively the right to obtain the correction, without justified delays, by S.C CN2I HOLIDAY INVEST SRL of the inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.
  • the right to delete the data, without undue delay, (“the right to be forgotten”), if one of the following reasons applies:
    • these are no longer necessary for the fulfillment of the purposes for which they were collected or processed;
    • if the consent is withdrawn and there is no other legal basis for processing;
    • if the data subject opposes the processing and there are no legitimate reasons to prevail;
    • if the personal data have been processed illegally;
    • if personal data must be deleted in order to comply with a legal obligation;
    • personal data have been collected in connection with the provision of information society services in accordance with Union law or national law under which the operator is located.

It is possible that, following the request for deletion of data, SC CN2I HOLIDAY INVEST SRL may anonymize these data (lacking such personal character) and continue in these conditions the processing for statistical purposes;

  • the right to restrict processing to the extent that:
    • the person disputes the accuracy of the data, during a period that allows us to verify the correctness of the data;
    • the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;
    • the operator no longer needs the personal data for the purpose of processing, but the data subject requests them for finding, exercising or defending a right in court; or
    • the data subject opposed the processing (other than the direct marketing ones), for the period of time in which it is verified that the legitimate rights of the operator prevail over those of the data subject.
  • the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used and in an easy-to-read format, and (ii) the right to have this data transmitted by SC CN2I HOLIDAY INVEST SRL to another data operator, insofar as the conditions stipulated by law are fulfilled;
  • the right to opposition – regarding the processing activities it can be exercised by sending a request according to the ones indicated below;
    • at any time, for reasons related to the particular situation in which the data subject is located, that the data aimed at it will be processed based on the legitimate interest of S.C CN2I HOLIDAY INVEST SRL or on the basis of the public interest, unless SC CN2I HOLIDAY INVEST SRL can demonstrate that it has legitimate and compelling reasons that justify processing and prevail over the interests, rights and freedoms of the data subjects or that the purpose is to find, exercise or defend a right in court;
    • at any time, free of charge and without justification, that the data aimed at it are processed for direct marketing purposes.
  • the right not to be subjected to an automatic individual decision, respectively the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects that concern the person concerned or similarly affect it in -a significant measure;
  • the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, if you consider it necessary.

For any further questions regarding how your personal data is processed and to exercise your rights mentioned above, please email: gdpr@cn2i-properties.com This webpage uses files from cookie type. For more information on how to use these files, please visit the following link:
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